• MRI Scan
  • Same day appointments
  • from £199
  • Open MRI Scan
  • Same day appointments
    • from £399
  • Endoscopy Services
  • Quick appointments
  • from £1,800
  • Ultrasound
  • Quick appointments
  • from £60
    • Private GP Service
    • from £49

Patient Journey

At Chartwell Diagnostics and Imaging Centre we appreciate how daunting attending hospital can be, but our highly skilled, specialist and qualified team will aim to make your experience at The Chartwell as stress free and as comfortable as possible. 

Prior to your appointment we will send you relevant information for your procedure and include details such as:

  • Instructions concerning preparation for you procedure where appropriate
  • What to bring with you
  • How to pay or cover your treatment


Arrival and Check-In 

Procedures and scans take place at our comfortable, clean and professional centre in Leigh-on-Sea, Essex.

When you arrive for your appointment, you will be greeted by a member of our friendly reception staff who will book you in and make you comfortable.


Admission/Pre-Procedure Check 

On arrival at the department, we will explain the procedure then take a brief medical history from you and ask you to sign a consent form. Any information given to you regarding procedures or investigations will be clear and concise, including side effects and possible risks. You can change your mind about having the procedure at any time



Following your procedure, your Consultant will discuss their findings with you. You will also receive a copy of your procedure report and any required discharge information.


Data Protection 

All of your personal information will be dealt with in a confidential manner, in line with data protection.



Information on payment methods for those patients choosing to pay for their own treatment, or for ensuring you have authorisation from your insurance company if you are medically insured, will be sent to you prior to your admission.


For more information about our services please complete an enquiry form, or call us on 01702 478 885 for Leigh services and 020 8205 1100 for the Hendon Open MRI scanner.

Chartwell Diagnostic Imaging Centre is approved with all major insurance companies.